GO RIO Cruises' Frequently Asked Questions

Find answers to our most frequently asked questions here. If you have other questions, use the form to send us an email, or call us at 210-227-4746. 

What kind of cruises are available?

GO RIO offers narrated cruises, as well as chartered excursions, dinner cruises and river shuttle service from Downtown to the Museum Reach; check out our River Cruises Page for details. We soon will begin special early-morning breakfast cruises to say ¡Buenos días, San Antonio! Later in 2018, we will be adding other specialty cruises such as ghost cruises and yoga classes.

Check out our upcoming SA Unique Cruises at GoRioCruises.com, or follow us on Facebook.

How many guests can be accommodated on the narrated cruises?

GO RIO Narrated Cruises hold up to 40 passengers.

What are your hours of operation?

Narrated tour cruises are offered from 9 a.m. to 10 p.m. daily. During peak periods, hours of operation may be extended. Please notice that during peak times, wait times will be longer. GO RIO operates unless the River flood gates are closed. Weather permitting.

Please note that we do not offer refunds.

What time does the River Walk close?

Technically the River Walk never closes. You can walk along it at any time, day or night. Of course, the businesses on the River Walk do close at night. Most of the restaurants close around 10 p.m. and bars close at 2 a.m.

Where can I buy tickets for GO RIO cruises?

Buy GO RIO River Cruises tickets online today or at any GO RIO ticket station on the River Walk.

Ticket station locations:
(A) Historia - 706 River Walk (Under Market St. Bridge & Alamo St.) – across from Hilton Palacio del Rio
(B) Rivercenter - 849 E River Walk (Commerce & Bowie St.) – River level
(C) Aztec Theater - 731 River Walk (River Level Aztec Theater
Crockett & St. Mary's Street)

Please note: some locations have varying hours, are open only on weekends and/or are seasonal.

Where are your ticket booths located?

(A) Historia - 706 River Walk (Under Market St. Bridge & Alamo St.) – across from Hilton Palacio del Rio

(B) Rivercenter - 849 E River Walk (Commerce & Bowie St.) – River level

(C) Aztec Theater - 731 River Walk (River Level Aztec Theater – Crockett & St. Mary's St.)

How much do GO RIO tickets cost?

General tickets cost $12, with discounts for local Bexar residents $10; Children (ages 1-5) $6; Seniors* (60+) $9; Military $9* (*Photo ID may be required for any transaction.) Children under 12 years old must be accompanied by an adult 18 years or older. Children younger than 12 months must ride on laps. (Credit cards or cash accepted.) All prices plus tax.

Do we need to make a reservation for tours?

Reservations are not necessary for our public narrated cruises. The tickets are not time specific and they leave our docks every 15 minutes. You can purchase tickets to ride the boats at any of our three ticket booth locations along the River Walk. Large groups should make reservations by calling 210-227-4746.

How do I make a reservation for a dinner cruise?

To make a reservation for a private/chartered dinner cruise, contact a River Walk restaurant and they will assist you in chartering the boat, pending the catering. For information, please call 210-227-4746.   

What kind of dinner cruises do you offer?

You will be able to enjoy food and drinks from your favorite River Walk restaurant onboard a new GO RIO boat as you take in the sights and lights along the iconic San Antonio River Walk. Dinner cruises will typically seat 18, with more intimate dining configurations available for 2-10 people. For more information, call 210-227-4746.  Food and beverages must be provided by a restaurant or catering company. You may not provide your own food.

How can I register a charter cruise? Is there a minimum/maximum number of guests? What is the time limit?

You can create your own unforgettable San Antonio River experience with a GO RIO charter excursion for up to 40 guests depending on the type of cruise. Charters include a boat captain. General cruises cost $200 for 1 hour during peak time and $150 for 1 hour during non-peak times. For information about charter cruises, call 210-227-GRIO (4746).

May I bring my own food and drinks aboard for dinner cruises?

All food and beverages must be provided by a restaurant or catering company. You may not provide your own food.

We would like to do a cocktail cruise. Can we just bring a cooler with our own beer and wine?

No. Food and beverages must be provided by a restaurant or catering company. 

We would like to do a private dinner cruise. How many people does a boat seat for dinner?

A boat configured for dining holds a maximum of 20 people.

Where do I catch the GO RIO River Shuttle service?

You can board the GO RIO River Shuttle at one of our 13 designated stops along the River Walk. Look for the GO RIO Shuttle signs located along the River Walk Downtown and on the Museum Reach. River Shuttles are marked with a sign on the front and the back that says GO RIO Shuttle.  Shuttles run on a timed schedule approximately every hour.

How much does the GO RIO River Shuttle service cost?

River Shuttle fares vary depending on whether you buy a one-way ticket, a combo or a day pass.  A one-way downtown ticket costs $10.  Please see other fare combinations below. 

River Shuttle - Downtown Reach

One-way pass $10
One-day pass $12
3-day pass $25 

River Shuttle – Museum Reach
One-day pass $12 

River Shuttle - Combination Pass
One-day pass $16
3-day pass $25 

River Shuttle - Monthly Pass
Local resident $25

What is new about GO RIO cruises?

Our boats are colorful, quiet, eco-friendly, and are decorated with punched-aluminum panels resembling papel picado, with motifs representing the San Antonio Missions, the military and San Antonio’s Tricentennial.  The boats also sit higher in the water to give riders a better view of all the sights along the River Walk, and feature new seating arrangements.  While the routes are the same, our new narrated river cruises feature a brand-new script highlighting the history and culture of San Antonio. We also are planning several unique specialty cruises such as dinner cruises, ghost tours, yoga classes, and special early-morning tours to say ¡Buenos días, San Antonio!

Are the boats considered to be "green"?

Our fleet of barges operate with electric, eco-friendly engines without the diesel fumes or engine noise of the past… just a quiet hum!  So, yes, we consider them to be “green.”

Are the GO RIO boats handicap (ADA) accessible?

GO RIO is committed to serving people of all abilities. All our barges are ADA accessible so that everyone can enjoy our tours, shuttles, and charters. We make every attempt to provide reasonable accommodations for accessible seating, companion seating, and access ramps for any guest who requires it. For our daily shuttle operation, we can accommodate two wheelchairs on each barge. Boarding ramps are available on board each GO RIO shuttle. Many of our riders with mobility impairments choose to transfer into seats next to companions/family members. Barge drivers reserve the seats closest to the boarding area for mobility-impaired passengers and make reasonable accommodation on a case-by-case basis. Drivers can place a companion chair next to passengers who prefer to remain in a wheelchair.

The City of San Antonio keeps maps of accessible routes throughout the River Walk area with walkway routes and construction projects.

Are pets allowed on the boats?

No, although service animals are allowed.

What do you mean by "Step into the Soul of San Antonio"?

"Step into the Soul of San Antonio" means there's another world to be experienced in San Antonio, just steps below the street level. GO RIO cruises let our riders experience a true reflection of our City’s culture, the "Soul of San Antonio."

How can I find out about GO RIO news and events?

Sign up for our e-club to stay in touch with what’s happening at GO RIO, including announcements, special events, and promotions.  Make sure to follow us on Facebook, Instagram and Twitter at @GoRioCruises for the latest updates.

Do you have an app?

We are in the process of developing a GO RIO app.  Stay tuned!

Do you have any special educational programs?

Currently we are in the planning process for a variety of community outreach programs targeting schools, universities, museums and other cultural institutions.  We also will be participating in many local community events such as the City’s Tricentennial celebration.

Are you hiring?

Please visit the Join Our Team section on this website to learn more about available positions and the application process.

 

What is the physical address of the River Walk?

The River Walk does not have a physical address. With the addition of the Museum and Mission Reaches, it runs for many, many miles. A central location is 111 West Crockett Street, San Antonio, TX 78205.

Where do we park to visit the River Walk?

Downtown San Antonio has just over 10,000 city and privately owned parking spaces in garages, surface lots and parking meters.

Is there an outdoor place for people to get married on the River Walk?

Yes. The popular wedding spot is called Marriage Island and is located directly behind the Hotel Contessa. It is a small peninsula that juts out into the river and is a perfect place for an outdoor wedding. To reserve it, contact the City of San Antonio Department of Parks and Recreation at 210-207-7275. 

When is the Christmas/Holiday River Parade?

The Christmas/Holiday River Parade is always the Friday after Thanksgiving at 7 p.m. For additional information, contact the San Antonio River Walk Association at 210-227-4262. 

Do we have to have a ticket to see the Holiday River Parade? Can’t we just watch it from a bridge or from the sidewalk?

For the major river parades, the walking area along the River Walk is closed at around 3 p.m. in the afternoon. This allows time for the restaurants to set up their seating for customers who purchase parade packages from them. Yes, some people will be able to watch the parade(s) from the bridges over the river, but please understand that tens of thousands of people will be trying to do the same thing. It may not be the experience you are hoping for. 

How do we take a carriage ride around Downtown San Antonio and how much does it cost?

The carriages line up along the North and South walls of the Alamo pretty much every day. While they don't always show up at the same time every day, they are almost always there at night. Just approach them and inquire about a ride/tour. The cost is $20 for each person who is riding.

Contact Us